Posts Tagged "mobile texting"

Improve customer retention and increase sales with texting

Improve customer retention and increase sales with texting

What is your customer retention percentage? Are you asking for more incremental work when the vehicle is on the hoist? Are you using SMS to your advantage?

Read More
Don't text and drive: let's save some lives

Don’t text and drive: let’s save some lives

Did you know that texting while operating a motor vehicle is banned in 46 states in the US? If you are surprised by this fact, please keep reading.

Read More
How can a dealership benefit from texting?

How can a dealership benefit from texting?

There is no arguing with the numbers: studies have shown that customer service and business, in general, can be improved significantly if you are using a texting solution. This…

Read More
AdvantageTec at 2016 BMW national aftersales conference

AdvantageTec at 2016 BMW National Aftersales Conference

The spring of 2016 started off very busy for AdvantageTec. After the NADA Convention & Expo has finished, we will be heading straight to the BMW National Aftersales Conference to converse with key decision makers and broaden our dealership network. BMW NAC will provide a stage for us to present…

Read More
Fixed Ops Do You Text Your Customers You Should! – March April 2016

Fixed Ops: Do You Text Your Customers? You Should! – March / April 2016

Download your own personal copy of our article that appeared in the Fixed Ops Magazine in March 2016, “DO U TXT? U SHD: Texting now crucial for communicating with customers,” by Thomas Jung, the CEO and co-founder of AdvantageTec.

Read More
How to bring car dealerships closer to women

How to Bring Car Dealerships Closer to Women

As opposed to the general opinion, the automotive industry does not sell cars to men only. In fact, it might sound surprising to you that “women play a leading role in 85 percent of auto purchases” (source: NPR) and “makeup almost a half of the car-buying market” (source: Kelley Blue…

Read More
Customer Experience -Management and Technology

Customer Experience: Management and Technology – Multiple Trends and Multiple Opportunities

[The year of] 2014 ushered in the need to fully understand what customer experience management (CX) is all about for big and small companies across all types of industries on a global basis. CX management comes down to knowing all the customer touch points, their details and understanding each piece…

Read More
Essential Features for Car Dealership Texting

Essential Features for Car Dealership Texting

As stated in Automotive News by an AdvantageTec texting client, “Jose Hurtado, service director at Irvine BMW, Irvine Mini and Rolls-Royce Orange County in Irvine, Calif., said that after the service department started texting customers about seven months ago, the dealership’s customer satisfaction has increased three points on a 100-point…

Read More
Customer Engagement vs. Customer Experience in Car Industry

The Subtle and Critical Differences between Customer Engagement and Customer Experience

Customer engagement is defined by the amount of interaction that an individual consumer has, directly or indirectly, with a company and or their brand over time. It includes all of the…

Read More
The Influence of Emoji on Car Dealership Texting

The Influence of Emoji on Car Dealership Texting

The advancement of technology today is accelerating every day, and its influence on our everyday lives is enormous. To stay fresh, every business needs to keep up with this advancement, and even dictate rules, for that matter. When it comes to mobile texting within your car dealership, one question appeared…

Read More

Request Demo

Close