Posts Tagged "customers"

Happy 25th birthday mobile texting 797

Happy 25th birthday, mobile texting!

This year mobile text messaging celebrates its 25th birthday. Many things have happened since 1992 when the first text (in history) was sent.  Since then, texting truly has become a cultural phenomenon, and it has undoubtedly changed the way people communicate, both among themselves, and with companies. But how did…

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The power of customer satisfaction survey

The power of customer satisfaction survey

Business and, as a matter of fact, all relationships depend upon good communication. If you do not know something it makes perfect sense to ask. When you do, you may get an answer you either like or dislike, but you will have the most powerful thing, the answer.

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Fixed Ops Do You Text Your Customers You Should! – March April 2016

Fixed Ops: Do You Text Your Customers? You Should! – March / April 2016

Download your own personal copy of our article that appeared in the Fixed Ops Magazine in March 2016, “DO U TXT? U SHD: Texting now crucial for communicating with customers,” by Thomas Jung, the CEO and co-founder of AdvantageTec.

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Forresters Predictions Top Customer Service Trends in 2016

Forrester’s Predictions: Top Customer Service Trends in 2016

Customer satisfaction and loyalty represent the basis for a positive customer experience, which further influences the rise in profit. Monitoring customer behavior and doing everything possible to make their satisfaction higher should be a mission of every company focused on the end user.

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Tips and guidelines on writing a good text message to your customer

Tips and Guidelines for Writing a Good Text Message to Your Customer

One of the biggest benefits the twentieth century has brought us is telecommunications technology. Text messaging can be considered a revolution in the customer-service provider relationship with all the benefits it offers to a business and its clientele. Texting is beneficial for car dealerships because it offers a written record…

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texting growth

Texting Growth in Customer Support

Customer support has become one of the crucial factors for customer satisfaction index (CSI). It is your role as a service provider to make your customers happy. Find out why texting is the best solution and how to incorporate it into your business.

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DealerTv_07_Mobile_SMS_Opt_In-

Mobile / SMS Opt-In

Have Customers Opt-In or Download Apps for Your Mobile Solution. Connect with your customers. We live in a world that is getting more connected by the minute.AdVantageTec promotes cross platform in your stores with Dealer TV, Digital Signage, Photo Frame and Mobile. We position your dealership front and center in…

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