Posts Tagged "customer"

texting with customers

Texting with Customers

Car dealerships must communicate via text in today’s business environment. Texting with customers is critical for fixed operation efficiency and customer satisfaction scores.  Texting is also an important a part of a business’s multi-channel engagement.  The proof is in the pudding, or should we say the proof is in the…

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Service Advisor

Make Your Service Advisor Team Better

When your service advisor team needs answers quickly and wants to avoid phone tag then texting is today’s solution. A text is responded to, on average, within 3 minutes – email and phone voice mail cannot complete.

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