Category Archive for "News"

How to improve service experience in 2017 Try texting 01

How to improve service experience in 2017? Try texting!

After a quarter of a century, auto dealerships have finally started realizing that technology works for them, not vice versa. As 2017 has opened the door for innovation, such as virtual reality, but in order to reach this level, the entire car industry needs to pull the brake and realize…

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TCPA texting rules for car dealerships

2017 TCPA texting rules every car dealership needs to know

Today’s reality regarding real-time communication is proven in the data. On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt younger users skew the data, but even people aged 55 to 64 text on average 80 times per…

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online SMS alerts mean more sales

Online SMS alerts mean more sales

Whether you are the biggest shipper of PCs worldwide, a local bakery, or a small Mid-Western car dealership – you need to provide your customers with the best service support – and resolve all emerging issues in almost an instant. Why? Your clients are demanding it.

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FCC’s Robocall Strike Force cuts off robocalls for good

FCC’s Robocall Strike Force cuts off robocalls for good

On August 19, 2016, FCC opened up the meeting of the group called “Robocall Strike Force,” a team made up of titans in the tech industry with the goal of ending automated robocalls and autodialer text messages.

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AdvantageTec-at-2016-NADA-Convention-Expo

AdvantageTec at 2016 NADA Convention & Expo

Socialization is an important part of every business. Without it, new clients or partnerships would not be found or made, and all business would stop. One of the most famous car dealership conventions in the USA is the “NADA Connect Convention & Expo”. NADA stands for National Automobile Dealers Association….

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Essential Features for Car Dealership Texting

Essential Features for Car Dealership Texting

As stated in Automotive News by an AdvantageTec texting client, “Jose Hurtado, service director at Irvine BMW, Irvine Mini and Rolls-Royce Orange County in Irvine, Calif., said that after the service department started texting customers about seven months ago, the dealership’s customer satisfaction has increased three points on a 100-point…

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