Category Archive for "Texting software"

What-is-the-best-texting-app-for-car-dealerships-

What is the best texting app for car dealerships?

No matter the business niche, texting is currently a must, and it promises to continue being useful for years to come. The advantages of texting are numerous, but in a sea of texting apps, it is hard to choose one for your dealership.

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automotive dealership texting

Automotive dealership texting [VIDEO]

Have you asked yourself this question lately, is my dealership communicating properly? On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt, younger users skew the data, but even people aged 55 to 64 text on average 80…

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Improve customer retention and increase sales with texting

Improve customer retention and increase sales with texting

What is your customer retention percentage? Are you asking for more incremental work when the vehicle is on the hoist? Are you using SMS to your advantage?

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Essential Features for Car Dealership Texting

Essential Features for Car Dealership Texting

As stated in Automotive News by an AdvantageTec texting client, “Jose Hurtado, service director at Irvine BMW, Irvine Mini and Rolls-Royce Orange County in Irvine, Calif., said that after the service department started texting customers about seven months ago, the dealership’s customer satisfaction has increased three points on a 100-point…

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The Influence of Emoji on Car Dealership Texting

The Influence of Emoji on Car Dealership Texting

The advancement of technology today is accelerating every day, and its influence on our everyday lives is enormous. To stay fresh, every business needs to keep up with this advancement, and even dictate rules, for that matter. When it comes to mobile texting within your car dealership, one question appeared…

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A Tale of Two Automobile Dealerships – Mobile Texting Works!

A Tale of Two Automobile Dealerships – Mobile Texting Works!

According to Peter Drucker, “Management is responsible for doing things right, and leadership for doing the right things.” Yes, we should all embrace this management philosophy, but as always it is easier said than done. To help simplify this axiom let’s look at a concrete example where leadership points a…

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AdvantageTec on the state of customer experience CX

On the State of Customer Experience

I have some thoughts on the current state of CX and hope that they help you better understand the quickly evolving importance of your customer’s experience. CX is personal for each of your customers, but today that experience is shared with the world through the different social media platforms.

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2016-predictions-on-usage-of-mobile-technologies-in-the-customer-service-provider-relationship

2016 Predictions on Usage of Mobile Technologies in the Customer-Service Provider Relationship

  The twenty-first century has brought us a lot of innovation — some interesting, some disruptive and some game changing. Uber is changing the way we move, AirBnB is changing the way we sleep, and texting is changing the way we communicate. This innovation is the new normal. It is…

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Service Advisor Texting

Service Advisor Texting Software

The Advantage Tec texting software solution is designed for franchised automotive dealers. It is a cloud-based solution, which runs on Windows desktop DMS hardware systems.

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