Category Archive for "Mobile Texting"

2016-predictions-on-usage-of-mobile-technologies-in-the-customer-service-provider-relationship

2016 Predictions on Usage of Mobile Technologies in the Customer-Service Provider Relationship

  The twenty-first century has brought us a lot of innovation — some interesting, some disruptive and some game changing. Uber is changing the way we move, AirBnB is changing the way we sleep, and texting is changing the way we communicate. This innovation is the new normal. It is…

Read More
Car dealers texting regulations FAQ

TCPA Texting Rules Every Car Dealership Needs to Know

Today’s reality regarding real time communication is proven in the data. On average smart phone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt younger users skew the data, but even people aged 55 to 64 text on average 80…

Read More
bcg1-1

FCC July 10th 2015 Car Dealership FAQs

When it comes to communicating with your clients, Federal Communications Commission is a place where you as a car dealership should find all the necessary information about the regulations either via radio, wire, satellite and cable in all 50 states, DC and US territories. This independent government agency is governed…

Read More
blog post

Mobile Texting as Preferred Means of Communication

There is No Denying the Numbers: Texting Is the Preferred Method of Customer Service Communications across Industry Verticals   A recent Harris Poll of two thousand adults on their frustrations with customer service, just under half (48 percent) of those surveyed said it would be convenient and appreciated if companies…

Read More
texting growth

Texting Growth in Customer Support

Customer support has become one of the crucial factors for customer satisfaction index (CSI). It is your role as a service provider to make your customers happy. Find out why texting is the best solution and how to incorporate it into your business.

Read More
texting with customers

Texting with Customers

Car dealerships must communicate via text in today’s business environment. Texting with customers is critical for fixed operation efficiency and customer satisfaction scores.  Texting is also an important a part of a business’s multi-channel engagement.  The proof is in the pudding, or should we say the proof is in the…

Read More
Service Advisor

Make Your Service Advisor Team Better

When your service advisor team needs answers quickly and wants to avoid phone tag then texting is today’s solution. A text is responded to, on average, within 3 minutes – email and phone voice mail cannot complete.

Read More
DealerTv_07_Mobile_SMS_Opt_In-

Mobile / SMS Opt-In

Have Customers Opt-In or Download Apps for Your Mobile Solution. Connect with your customers. We live in a world that is getting more connected by the minute.AdVantageTec promotes cross platform in your stores with Dealer TV, Digital Signage, Photo Frame and Mobile. We position your dealership front and center in…

Read More
FCC 2013 Telemarketing Rules

FCC 2013 Telemarketing Rules

Mobile Solution Dear Customer, Communications within the automobile industry will change significantly this Wednesday, October 16th. The FCC has issued stricter guidelines and new rules in how we can communicate with our customers. Please find the attached brief outlining the rule changes and specifically how they affect automobile dealerships. All…

Read More
Fuel your sales department

Fuel Your Sales Department

Fuel your sales department with our highly interactive landing page sent to service customers as part of our advantage txt solution – we create a microsite-landing page for every service customer. On this page the dealership’s clients can see the status of their vehicle’s service or repair. The landing page…

Read More

Request Demo

Close