Author Archive

its all in the phone 797

Fixed Ops: It’s all in the phone – September / October 2017

JD Power Study Shows: Service-Side Texting Improves CSI Scores Buick (with a score of 874) and Lexus (with a score of 860) dealerships are leading the way when it comes to the customer experience, according to J.D. Power’s recent customer satisfaction index (CSI) scores.

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Understanding The Mobile Experience Of A Dealership Fixed-Op Customer 797

Understanding the mobile experience of a dealership’s fixed-op customer

Get ready for three full days of content and networking, where you’ll learn what’s working now in automotive marketing, sales and management, and how you can combine them to grow profitability at your dealership. Reserve your seat at DSES 2017 today!

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help breast cancer patients 797

How your financial help can support breast cancer patients

Join AdvantageTec in donating and helping women with breast cancer and look for our ad in Automotive News in October. In the United States and around the world, October is the National Breast Cancer Awareness Month. During this annual international health campaign, many breast cancer organizations arrange local charities to…

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Advantages and disadvantages of texting 797

Advantages and disadvantages of texting

Mobile smartphones have become an evermore important part of our lives since their introduction a tad over ten years ago. One of the most convenient things about today’s phones is the simplicity of texting. Obvious advantages include fast and direct communication, but texting does have disadvantages. Below I will touch…

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Sexting from Congressman to Car Dealerships 797

Sexting – from Congressman to Car Dealerships

The rapid development of communications technologies in the last quarter of a century has indeed transformed how people interact with each other — unfortunately, sometimes new technologies introduce inappropriate behavior. Sending sexually explicit text messages is one of these behaviors, it is called sexting.

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Happy 25th birthday mobile texting 797

Happy 25th birthday, mobile texting!

This year mobile text messaging celebrates its 25th birthday. Many things have happened since 1992 when the first text (in history) was sent.  Since then, texting truly has become a cultural phenomenon, and it has undoubtedly changed the way people communicate, both among themselves, and with companies. But how did…

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TCPA-vs-Facebook-SMS-birthday-alerts-who-wins-this-battle

TCPA vs. Facebook SMS birthday alerts: who wins this battle?

If you are a Facebook user – just like roughly one-third of the planet – then you have probably noticed that Facebook sends birthday alerts via text messages. If you google the words “Facebook birthday alert texts” you will get a ton of results from websites where people asked how…

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TCPA texting rules for car dealerships

2017 TCPA texting rules every car dealership needs to know

Today’s reality regarding real-time communication is proven in the data. On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt younger users skew the data, but even people aged 55 to 64 text on average 80 times per…

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texting demographics everybody texts 001

Texting demographics: everybody texts!

Not only Millennials text – all age groups text and research shows texting is the most used function on a smartphone. For car dealerships, the real question is should they be texting with clients? AdvantageTec can answer that for fixed operations as we provide texting solutions to hundreds of large…

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automotive dealership texting

Automotive dealership texting [VIDEO]

Have you asked yourself this question lately, is my dealership communicating properly? On average smartphone users in the United States send 764 text messages and place 164 phone calls per month. Without a doubt, younger users skew the data, but even people aged 55 to 64 text on average 80…

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